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How long will it take to receive my order?
Order processing takes 1 to 3 business days. After that, shipping times vary depending on the shipping option you choose. Standard shipping times vary, while express shipping typically delivers within 1 to 3 business days.
Can I cancel my order?
Yes, you can cancel your order within 24 hours of placing it. Please contact us as soon as possible to request a cancellation.
What shipping options do you offer?
We offer a standard 2-5 day shipping option domestically. (International times vary by location.)
What is your return policy?
We accept returns within [14] days of receiving your order. Items must be in their original condition.
How do I initiate a return or exchange?
To initiate a return or exchange, please contact us with your order number and details about the item you wish to return or exchange.
What payment methods do you accept
We accept all major debit and credit cards, PayPal, Shop pay, Venmo and amazon pay.
How do I update my account information?
You can update your account information by logging into your account on our website and navigating to the "Account Settings" section.
How can I contact customer support?
You can contact us through our website's contact form or by emailing us at Team@Fadiissa.com